Cancellation policy 

Right of withdrawal 

You have the right to revoke this contract within fourteen days without giving reasons. 

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. 

In order to exercise your right of withdrawal, you must inform us (Teddy Marks Photography, Calle San Lorenzo 18/3, ES-07012 Palma, mail@teddymarksphotography.com) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. 

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period. 

Consequences of the revocation 

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. 

We will collect the goods. 

You will bear the direct cost of returning the goods. 

You will only be liable for any loss of value of the Goods if such loss of value is due to handling of the Goods which is not necessary to examine the nature, properties and performance of the Goods. 

Exclusion of the right of revocation 

The right of withdrawal does not apply to contracts
- for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.